All Collections
Intro to Uvodo
Billing & Subscription
Billing & Subscription

Plans overview & Pricing FAQ. Learn how to upgrade or downgrade your subscription plan.

Updated over a week ago

Uvodo's billing & subscription plans


Uvodo offers a free plan to start selling online right away.

Other than that, Uvodo offers 3 paid plans.

Follow the link to compare our Pricing Plans.

Transaction fees

Uvodo doesn't charge transaction fees for using third party payment gateways that you've connected to your online store. However, it's recommended to check the pricing associated with each payment provider.

There will be $0.5k, $15k, $60k, and $500k GMV limits (online sales per year) for our Free, Economy, Business, and Premium plans respectively.

When you choose Uvodo Payments for processing payments, you can expect to encounter nominal fees. Learn more about fees here.

What is GMV and how it's calculated?

GMV stands for Gross Merchandise Volume, and it refers to the total value of goods or services sold on your online store.

The formula to calculate GMV is:

GMV = Number of items sold x Average price of each item.

It's worth noting that GMV does not take into account refunds, discounts, or other deductions from the total sales, so it represents the total value of sales, and GMV is not the same as revenue.

What is Uvodo's GMV limit?

One important aspect of our plans is the GMV limit, which is the maximum amount of gross merchandise volume that you can process through Uvodo per year.

The GMV limit is a crucial factor to consider when choosing a plan, as it can directly impact the success of your business. If you exceed your plan's GMV limit, your account may be subject to additional fees or restrictions, which can disrupt your operations and impact your revenue.

To ensure that you choose the right plan for your business, it's important to estimate your annual sales volume and compare it with the GMV limit of each plan. Uvodo offers multiple plans with different GMV limits, so you can select the one that best fits your needs.

If your business grows and your monthly sales volume increases beyond your plan's GMV limit, you can always upgrade your plan to a higher level that provides a higher GMV limit.

By selecting the right plan for your business and monitoring your sales volume, you can ensure that you stay within your plan's GMV limit and avoid any additional fees or restrictions.

How to upgrade or downgrade a subscription plan?

  1. On your Uvodo admin panel, navigate to Settings → Billing.

  2. Click on the Change plan button on the right upper side of the page.

  3. Here, you can upgrade or downgrade your plan by selecting one.

Pricing FAQ

How does the Free plan work?

You can stay at free plan as long as it meets your online store demands.

Learn more about features included in each Uvodo Pricing plan.

How will you bill me?

You will be charged monthly or annually. All charges are billed in USD. Monthly recurring charges are billed every 30 days.

What happens when I downgrade to other paid plan?

If you have been charged for the current billing cycle you will stay at the same plan until the end of the cycle, then the plan will be downgraded to the other paid plan you choose automatically.

When should I upgrade my plan?

You can upgrade your plan in the following cases:

  • When you want to lower the fees of Sell via Link transactions

  • When your sales increase so that your quota of GMV per year

  • You consider spending money from Uvodo Card with lower fees

  • The number of team members grows

  • The number of products you want to showcase increases

What is GMV?

GMV stands for Gross Merchandise Volume, and it refers to the total value of goods or services sold on your online store yearly.

Can I cancel or change my subscription at any time?

Yes. You can cancel or change your subscription plan at any time.

To cancel your current subscription plan, you should downgrade to the Free plan. Your current (paid) subscription plan will be downgraded to the Free plan at the end of the current billing cycle.

In case of an upgrade or downgrade within paid plans, the billing cycle will be renewed, and you'll be charged based on the new subscription plan price.

Note: If you would like to cancel the subscription before the end of the billing cycle, be aware that we do not refund the payment for this subscription.

Can I pause or delete my Uvodo store?

Yes. You can pause or delete your Uvodo store at any time. Learn how to delete your Uvodo store.

Did this answer your question?