Setting up a currency for your online store

Currency setup & fixing "Payment gateway doesn't support your currency"

Updated over a week ago

Setting up a currency for your online store

Your store currency refers to the primary currency used in your online store and "Sell via Link" sales channels when determining product prices.

You have the flexibility to choose any currency available for your online store within your admin panel settings.

You set up the currency for your online store and "Sell via Link" storefront while creating a Uvodo account. You can change the store currency afterwards.

Note that, if you've already received an order for your online store sales Chanel, you cannot change the currency.

How to change store currency?

To change a currency for your store:

  1. Head to the Settings → General in your Uvodo admin panel.

  2. Click on the "Standards and formats" settings:

  3. Next, from the dropdown, menu select the currency you want to set for your store:

Changing your store currency has a direct impact on your primary market since your store currency determines your primary market.

When selecting a currency for your store, it is essential to ensure compatibility with the payment methods you want to enable. Consider the country in which you are selling and its corresponding currency to make an informed decision.

If you have already received an order and you wish to change your store currency, please note that the option to do so within the settings will be disabled. In such cases, it is necessary to contact Uvodo support ([email protected]) to request a change in your store currency.

Payment gateway doesn't support your currency

When setting up a payment method for your Uvodo store, it is essential to ensure that the payment gateway supports the currency you have set up in your store. A payment gateway is a service that facilitates online transactions by connecting your online store to a financial institution, allowing you to accept payments from customers.

When enabling a payment gateway, if you see the message indicating "payment gateway does not support your currency", it means that you will not be able to enable that payment gateway.

To resolve this issue, you will need to change your store's currency to one that is supported by the payment gateway you want enable.

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