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Setting up a currency for your online store
Setting up a currency for your online store
Currency setup & fixing "Payment gateway doesn't support your currency"
Updated over a week ago

Setting up a currency for your online store

Your store currency refers to the primary currency used in your Uvodo admin panel and you utilize when determining product prices.

You have the flexibility to choose any currency available for your online store within your admin panel settings.

To set up a currency for your store:

  1. Head to the Settings β†’ General in your Uvodo admin panel.

  2. Click on the "Timezone, currency, units of measurement" settings:

  3. Next, from the dropdown, menu select the currency you want to set for your store:

online store currency setup

Changing your store currency has a direct impact on your primary market since your store currency determines your primary market.

When selecting a currency for your store, it is essential to ensure compatibility with the payment methods you want to enable. Consider the country in which you are selling and its corresponding currency to make an informed decision.

If you have already configured a payment gateway and wish to change your store currency, please note that the option to do so within the settings will be disabled. In such cases, it is necessary to contact Uvodo support ([email protected]) to request a change in your store currency.

Payment gateway doesn't support your currency

When setting up a payment method for your Uvodo store, it is essential to ensure that the payment gateway supports the currency you have set up in your shop. A payment gateway is a service that facilitates online transactions by connecting your online store to a financial institution, allowing you to accept payments from customers.

When enabling a payment gateway, if you see the message indicating "payment gateway does not support your currency", it means that you will not be able to enable that payment gateway.

To resolve this issue, you will need to change your shop's currency to one that is supported by the payment gateway you want enable.

To change a currency of your online store, before enabling any payment:

  1. Head to the Settings β†’ General in your Uvodo admin panel.

  2. Click on the "Timezone, currency, units of measurement" settings:

  3. Fom the dropdown, menu select the currency that the payment method you want to enable supports.

Learn more:

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